Last Updated: 2026
Autven (“we,” “our,” or “us”) values the privateness of its users, customers, partners, and internet site visitors. This Privacy Policy explains how we collect, use, shop, process, and guard non-public facts while you get admission to our website, speak with us, or use our software services and products, consisting of IPTV Reseller panels, management systems, and associated digital equipment.
By having access to our internet site or the usage of our offerings, you well known which you have examine and understood this Privacy Policy and comply with the practices described herein.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- Visitors to the Autven internet site
- Users who contact us thru forms, e-mail, WhatsApp, or different conversation channels
- Customers who purchase or use IPTV reseller panels or related software program
- Business partners and resellers interacting with our structures
This coverage does not follow to 0.33-birthday celebration web sites, IPTV content providers, or offerings now not controlled with the aid of Autven.
2. Nature of Our Business and Services
Autven is a software program and generation solutions company. We develop and provide IPTV reseller panels, consumer and subscription control systems, web portals, personal DNS answers, and related software tools.
Autven does no longer host, movement, broadcast, distribute, or promote television channels, films, collection, or any copyrighted media. We do no longer manage IPTV content assets or monitor viewing interest.
three. Information We Collect
3.1 Information You Provide Voluntarily
When you interact with us, we may also gather information that you pick to offer, inclusive of however not constrained to:
- Full name or enterprise name
- Email deal with
- Phone range (consisting of WhatsApp contact)
- Billing or transaction-associated data (processed through 1/3-celebration charge providers)
- Messages, inquiries, or guide requests
- Account credentials related to reseller panel access
Providing this data is voluntary; but, a few services may not be to be had with out it.
3.2 Information Collected Automatically
When you visit our website or get admission to our services, positive facts may be gathered automatically, which includes:
- IP cope with
- Browser kind and version
- Device type and operating device
- Referring URLs
- Pages viewed and interplay facts
- Date and time of get right of entry to
This statistics is used for analytics, safety, performance optimization, and carrier development.
3.3 Cookies and Similar Technologies
We might also use cookies, internet beacons, or similar technology to:
- Maintain consultation integrity
- Improve website capability
- Analyze visitors and usage styles
- Enhance security and fraud prevention
You may additionally control or disable cookies thru your browser settings. Disabling cookies may additionally have an effect on sure features of the internet site.
is composed Data.
four. How We Use Collected Information
We use private facts for the subsequent purposes:
- To provide, function, and preserve our software services
- To respond to inquiries, messages, and help requests
- To method payments and control access to reseller panels
- To confirm identity and prevent fraud or misuse
- To improve internet site overall performance and consumer experience
- To comply with prison, regulatory, or contractual responsibilities
We do not promote, hire, or trade non-public data to 0.33 events for advertising and marketing purposes.
5. IPTV Content and User Activity Disclaimer
Autven does not provide IPTV content material. We do not accumulate, display, analyze, or shop information related to:
- TV channels viewed
- Streaming pastime
- Content consumption
- Media sources utilized by cease users
All IPTV content material is supplied with the aid of independent 0.33-birthday party IPTV service companies selected by way of the reseller or cease person. Content duty lies totally with the ones carriers and the reseller.
6. Data Sharing and Third Parties
We may also share restricted personal facts only within the following occasions:
6.1 Service Providers
We may additionally share records with depended on 0.33-birthday party carrier companies that assist with:
- Hosting infrastructure
- Payment processing
- Analytics and performance monitoring
- Customer communication equipment
These companies are required to handle records responsibly and only for distinctive purposes.
6.2 Legal Requirements
We may expose information if required to achieve this by using law, regulation, court docket order, or governmental request.
6.Three Business Protection
We may also reveal records to protect:
- Our rights and assets
- The protection of users or the public
- Our systems from fraud, abuse, or protection threats
7. Data Security Measures
Autven implements affordable technical and organizational measures to protect private data in opposition to unauthorized get right of entry to, loss, misuse, or alteration. These measures may additionally include:
- Secure server environments
- Restricted access controls
- Encrypted verbal exchange channels wherein applicable
Despite our efforts, no device may be assured to be completely secure. Users are chargeable for safeguarding their login credentials.
8. Data Retention Policy
We preserve private facts best for so long as necessary to:
- Provide our offerings
- Maintain facts for prison and accounting functions
- Resolve disputes and put into effect agreements
- Comply with applicable legal guidelines
Data may be anonymized or deleted when not required.
9. User Responsibilities and Reseller Obligations
Users and resellers are accountable for:
- Lawful use of our software program tools
- Protecting their account credentials
- Managing and safeguarding their personal patron data
- Complying with facts protection laws applicable to their commercial enterprise
Autven isn’t always accountable for how resellers accumulate, keep, or process their customers’ private records.
10. International Data Transfers
Autven operates globally. By using our services, you acknowledge that your records may be processed in jurisdictions with data safety requirements that differ from your own.
We take affordable steps to make sure records is dealt with securely regardless of place.
11. Your Privacy Rights
Depending in your jurisdiction, you can have the right to:
- Request access to non-public data we maintain
- Request correction of inaccurate records
- Request deletion of sure private facts
- Object to precise processing sports
Requests may be submitted thru our professional communication channels. We may also require verification of identity before enjoyable requests.
12. Children’s Privacy
Our services aren’t intended for individuals beneath the age of 18. We do not knowingly acquire personal data from minors. If such facts is identified, it’ll be removed promptly.
13. Third-Party Links
Our internet site may additionally comprise links to third-birthday celebration web sites or services. Autven is not chargeable for the privateness practices, content material, or regulations of those third parties.
Users are endorsed to check the privateness policies of any external offerings they use.
14. Limitation of Liability
To the maximum quantity authorized with the aid of regulation, Autven shall now not be accountable for damages due to:
- Unauthorized access to non-public records beyond our control
- Actions of 0.33-birthday celebration service carriers
- Misuse of services by using customers or resellers
- Content-associated disputes or violations
Use of our services is at your own chance.
15. Changes to This Privacy Policy
We may additionally update this Privacy Policy sometimes to mirror changes in practices, offerings, or felony necessities. Updates will be published in this web page with a revised “Last Updated” date.
Continued use of our services constitutes acceptance of the updated coverage.
16. Contact Information
For questions, issues, or requests related to this Privacy Policy, please contact Autven through our official internet site or certain communication channels.